Your business,
answering 24/7.
Most Singapore businesses lose leads outside office hours. Customers visit your site at 10pm, have questions, and leave. An AI chatbot trained on your actual content answers instantly — your products, services, pricing, FAQs, and policies. No scripts. No canned responses. Real AI that understands your business.
Smart bots, not dumb scripts.
Traditional chatbots follow rigid scripts — if the customer asks something unexpected, the bot fails. Our AI chatbots use the same technology behind ChatGPT and Claude, trained specifically on your business content. They understand context, handle follow-up questions, and escalate to you when needed.
Website chatbot
Embedded on your site. Answers FAQs, captures leads, books appointments. Trained on your actual pages, products, and services.
Telegram & WhatsApp alerts
Chatbot escalates to you via Telegram or WhatsApp when it cannot answer. Instant notifications with full conversation context so you can jump in.
Knowledge base
Internal documentation turned into a searchable AI assistant. Your team gets answers from company docs, SOPs, and guides in seconds.
Lead capture
Bot qualifies leads by asking smart questions about budget, timeline, and requirements — then routes them to you via WhatsApp or email.
FAQ automation
Train the bot on your top 50 questions. Handle 80% of support without human intervention. Free up your team for high-value work.
Multi-language
English, Chinese, Malay, Tamil — Singapore's multilingual market covered. The bot detects the language and responds accordingly.
From zero to live in 48 hours.
We learn your business
We study your website, products, services, and FAQs. We extract the content your chatbot needs to know.
We build and train
The AI is trained on your specific content. We test it with real scenarios and edge cases before going live.
You review and approve
We demo the chatbot with you. You test it, give feedback, and we fine-tune until it answers like you would.
Go live + monitor
We embed it on your website and connect escalation to Telegram or WhatsApp. Ongoing monitoring and monthly improvements.
This is what an AI chatbot actually does.
Not a mockup. Not a concept. A live AI assistant running on tradezone.sg right now — answering product questions, searching 500+ items, showing prices and images, and closing sales. 24 hours a day.
Here's what we have (1 result):
OneXPlayer Mini (Intel i7-1195G7) 1TB 16GB (RAM) — S$600.00
View Product →
Found 3 results matching "scary":
Resident Evil Village — S$45.00
The Last of Us Part II — S$35.00
View All Results →
The bot doesn't just match keywords — it understands concepts. "Scary game" finds horror titles. "Cheap Nintendo" finds budget Switch games. It thinks like a human shop assistant.
Click to enlarge Voice conversations
Customers speak naturally. The bot understands and replies in under half a second. Not robotic IVR menus — real conversation in English, Mandarin, or Malay.
Mind-reader product search
Type "scary game" — it finds Resident Evil. Type "cheap birthday gift" — it finds items under $30. Semantic search that understands intent, not just keywords.
Automated trade-in engine
Customer wants to trade PS4 for PS5? Bot calculates the trade-in value, top-up amount, and handles condition grading — instantly. No staff time needed.
TradeZone AI: Your Digital Workforce
A comprehensive showcase of the intelligent retail platform we built — from semantic search to automated trade-ins.
Download PDF Meet Amara — TradeZone's AI Assistant
A concept AI assistant we built for TradeZone — text and voice interface, product search, trade-in calculations, and analytics dashboard. Shows what's possible when you combine AI with your business data.
Built-in capabilities
AI & Chat
- Real-time voice conversations (~400ms)
- Text chat with context memory
- Concept-based product search
- Multi-language support
- Chat log & conversation history
- AI metrics & performance tracking
Commerce
- WooCommerce sales integration
- Automated trade-in calculator
- Best sellers & trending products
- Stock level & pricing queries
- WooCommerce trade-in workflow
- Condition grading & negotiation
Analytics & Alerts
- Google Analytics integration
- Google Search Console data
- Real-time visitor insights
- Form submissions & lead capture
- Telegram instant notifications
- Conversation logs & exports
AI is changing how customers find answers.
Google's AI Overviews, ChatGPT search, and Perplexity are reshaping how people find businesses. Having a chatbot trained on your content means your business is ready for the shift from traditional search to conversational AI. Your content becomes the answer — not just a search result.
Answer Engine Optimization (AEO)
We structure your content to be cited in AI-generated answers. FAQ schemas, structured data, and authoritative content blocks.
Zero-Click Search Ready
Over 60% of Google searches end without a click. Your chatbot ensures customers get answers directly on your site.
E-E-A-T Signals
Google values real expertise. A knowledge base demonstrates your authority and experience in your industry.
Enterprise AI. Small business pricing.
Simple, transparent pricing.
Starter Chatbot
One-time setup
- Website chatbot embedded
- Trained on up to 50 pages
- Lead capture form
- Telegram/WhatsApp escalation
- English + 1 language
Pro Chatbot
One-time setup
- Everything in Starter +
- Telegram bot integration
- Knowledge base for team
- Multi-language support
- FAQ automation (50+ Q&As)
- Monthly fine-tuning
Enterprise
Scoped per project
- Multi-channel deployment
- CRM integration
- Custom workflows
- Appointment booking
- Analytics dashboard
- Priority support
AI runs on API credits — each message costs a fraction of a cent (typically SGD 0.01–0.05 per conversation). Monthly hosting SGD 10–30. We set it up and you control the budget.
Common questions.
How smart is the chatbot?
Very. It uses the same AI models as ChatGPT and Claude. We train it on YOUR content — your products, services, FAQs, policies. It understands context and handles follow-up questions.
Can it handle multiple languages?
Yes. English, Chinese, Malay, Tamil — the bot detects the language and responds accordingly. Perfect for Singapore's multilingual market.
What if the bot can't answer?
It escalates to you via Telegram, WhatsApp, or email with the full conversation context. The customer never gets stuck in a loop.
How long does setup take?
48 hours for a basic chatbot. 1-2 weeks for Pro with WhatsApp integration. We can demo within the first day.
Do I need any technical knowledge?
No. We build, train, and deploy everything. You just review the chatbot's responses and tell us if anything needs adjusting.
Will it replace my customer service team?
It handles the repetitive 80%. Your team focuses on complex issues that actually need a human touch. Think of it as a force multiplier.
Ready for a smarter business?
We'll build a demo chatbot for your business in 48 hours. Free consultation — see it in action before you commit.
Get Free Demo